The Information Technology Department is responsible for processing the District’s daily computer workload and for assuring that the District’s computers, data and voice network resources are available at optimal performance levels on a day-to-day basis. These responsibilities include computer hardware and network equipment maintenance, systems administration, computer and network security, computer and network troubleshooting, coordination, and operation of the Voice-Over-IP telephone system.
Did You Know?
District Printers and Copiers are supported by SymQuest Technology
The district’s printers and copiers are supported by SymQuest Technologies. The district contracts with SymQuest to supply all toner, repairs and technical support on these pieces of equipment. NERIC personnel act only as facilitators to provide information to SymQuest regarding locations of printers needing support or supplies. We also assist district personnel with minor issues involving toner installation or clearing printer jams.
A Ticket entered in the Service Desk is the fastest way to get technical support.
NERIC technicians are assigned to cover several school districts and are not always at Peru Central School. If you leave voicemail messages or emails for any single technician, it might not be seen or heard for a couple of days. The fastest way to get support is to enter a ticket in the Service Desk website at http://servicedesk.neric.org. Whomever the technician assigned to Peru is for any given day will automatically receive notification of the request via their email.
The NERIC Service Desk is a communications tool, not just a portal to request support.
When you enter a ticket in the Service Desk you receive a confirmation email. You can respond to Service Desk emails received with additional information. When you respond to a Service Desk email, the response is automatically entered into and becomes a permanent part of the ticket. NERIC technicians will often request additional information for callers using the Service Desk system so watch for communications in your email for tickets you have created and respond to them. This will help NERIC technicians resolve your issue quickly.
Acceptable Use Protocol
District Technology Survey
The survey will take about 8-10 minutes to complete.
Click the links below to access the survey:
Peru Junior High School
Teacher & Administrator – http://www.BByt.es/YT6ZT
Middle School Student – http://www.BByt.es/YT6ZM
Parent – http://www.BByt.es/YT6ZP
Peru Senior High School
Teacher & Administrator – http://www.BByt.es/BQ7TT
Upper School Student – http://www.BByt.es/BQ7TU
Parent – http://www.BByt.es/BQ7TP
Please use the appropriate survey based on your child’s grade level.
- Grades K-6 Parent
- Grades K-6 Student
- Grades 7-8 Parent
- Grades 7-8 Student
- Grades 9-12 Parent
- Grades 9-12 Student
Please use the appropriate survey based on your grade level.
How to create an account in REMIND
Smart School Bond Act
- Hardware Acquisition Form
Form to request new or additional equipment
- Request for Guest Network Access
This form is used to request wireless access to the Guest Network for personal devices.
|IT Office Hours||IT Contact Information|
|Monday - Friday||Office /NERIC Contact Center|
|8:00 AM-4:00 PM||518-862-5400 / 518-643-6030|